Last updated: 2026
This Privacy Policy explains how LeoVegas Casino New Zealand may collect, use, store, and share personal information from players in New Zealand. Online gambling in New Zealand is connected to the Gambling Act 2003, but this casino operates with an offshore licence and is not directly controlled by the New Zealand Department of Internal Affairs in the same way as local gambling providers.
Data We Collect
LeoVegas Casino New Zealand may collect personal data when you visit the website, create an account, make a deposit, claim a bonus, contact support, or request a withdrawal. This may include:
- full name, date of birth, address, email, and phone number;
- account login details and communication history;
- payment data, deposit history, withdrawal requests, and transaction records;
- identity documents used for verification;
- device data, IP address, browser type, location signals, and cookie data;
- gameplay history, bonus activity, responsible gambling limits, and account status.
Players should never send documents through unofficial social media pages or unverified emails. Use only the account area or official support channels.
How We Use Player Data
Personal data is used to operate player accounts, process payments, check age and identity, prevent fraud, meet anti-money laundering obligations, and respond to support requests. Data may also be used to apply bonus rules, detect duplicate accounts, investigate suspicious activity, and maintain website security.
Marketing messages may be sent where permitted by law and user settings. Players should be able to unsubscribe or adjust communication preferences in the account or by contacting support.
Sharing Data With Third Parties
LeoVegas Casino New Zealand may share data with payment providers, identity verification services, fraud prevention tools, game providers, IT vendors, legal advisers, regulators, and dispute resolution bodies. Data may also be shared where required by law, licence conditions, AML checks, or court order.
Because the casino uses an offshore licence, data may be processed outside New Zealand. This can mean different privacy rules, storage locations, and complaint routes.
User Rights
Players may request access to their personal data, correction of inaccurate data, deletion where legally possible, restriction of processing, or withdrawal of marketing consent. Some data cannot be deleted immediately if it must be kept for legal, payment, fraud prevention, AML, or responsible gambling reasons.
To protect the account, the casino may ask for proof of identity before answering a privacy request.
Cookies
The website may use cookies and similar tools to keep players logged in, protect the account, remember preferences, measure website performance, personalise content, and support marketing. Players can manage cookies through browser settings, but blocking some cookies may affect login, payments, or game loading.
Privacy Contact
For privacy questions, contact LeoVegas through the official Help Centre or the privacy contact listed on the casino website. Official LeoVegas privacy contacts include [email protected] and [email protected].
For gambling harm support in New Zealand, contact Problem Gambling Foundation NZ at www.pgf.nz or call the national helpline on 0800 654 655.
